If you selected products that are currently on pre-order, and all items are not currently available, you can expect your order to ship in the current December/Early January time frame from the date you placed your order. Your items will ship as soon as soon as parts arrive and come back into stock.
If you selected products that are currently on pre-order, and only some items are not currently available, you can expect your entire order to ship in the January/Early February time frame from the date you placed your order. If you need some of the order immediately, please contact us at firstname.lastname@example.org and request which items you need immediately and we will split your order. Otherwise, all of the items in the order will ship as soon as the pre-ordered items are run or come back into stock.
Why the March arrival?
As communicated by our manufacturer, ongoing resin shortages combined with a backlog of product runs, as well as a decrease in available labor as a result from COVID-19 has resulted in delays. Similarly, molded parts required for COVID medical supplies and equipment related to the efforts in Ukraine have taken priority over our order. We are assured they are doing everything they can to ship parts to us immediately, and they will arrive to us at the end of March.
Orders are packaged and ready to ship upon placement, they are simply missing their brackets. When the brackets arrive, pre-orders will ship same or next day (depending on their time of delivery) via UPS 3-5 day shipping.
COVID-19 Pandemic Impacts